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Order Cloud

Order Cloud AI-Powered B2B Cloud Ordering Platform with Amazon-Level Experience

Order Cloud is an AI-powered B2B ordering platform designed to revolutionise how businesses manage their orders. Built with industry-specific features tailored for manufacturers, distributors, and wholesalers, Order Cloud automates the entire ordering process, making it simple, efficient, and accessible 24/7. The platform delivers a consumer-level experience similar to Amazon, while integrating seamlessly with existing ERP systems. Businesses benefit from cost savings, increased sales, and a mobile-first solution that supports on-the-go ordering.

Key features include AI-enhanced shopping planning, personalised product recommendations, and eco-friendly hosting on green servers. With no capital expenditure required, Order Cloud offers a fixed monthly subscription, ensuring businesses of all sizes can access cutting-edge technology.

THE PROBLEM

Before Order Cloud, businesses were burdened by inefficient, manual order management processes. Large volumes of phone calls and emails required excessive administrative effort, leading to slow order processing, errors, and lost opportunities. The lack of a mobile-friendly solution meant customers were limited to ordering during business hours, resulting in missed sales. Furthermore, the absence of seamless integration with ERP systems created data silos and reduced operational efficiency.

Customers, now accustomed to the convenience of consumer-level e-commerce platforms like Amazon, were dissatisfied with the outdated, cumbersome ordering process offered by these businesses. Order Cloud was designed to address these pain points and deliver a streamlined, automated solution.

Manual Order Management Overload:

Customers were placing orders via phone calls and emails, leading to a massive administrative burden and inefficient processing.

No Out-of-Hours Ordering:

Businesses had no system for customers to place orders outside of regular business hours, causing missed sales opportunities.

Poor Mobile Experience:

Existing solutions lacked a mobile app, meaning customers could not place orders from their mobile devices or on the go, leading to lost convenience and potential dissatisfaction.

Limited Integration with ERP Systems:

Without proper integration with ERP systems, businesses were dealing with siloed data and inefficient workflows, hampering order accuracy and real-time inventory tracking.

“Order Cloud transformed our business. It’s given us a seamless ordering experience, and the AI-powered suggestions have helped us boost sales while saving time on admin.”

OUR SOLUTION

Backend System Development

To address these challenges, we developed an integrated mobile application and back-office platform with the following high-level features

ERP and Stock Control Integration

Order Cloud’s backend system integrates fully with existing ERP platforms, ensuring real-time inventory updates, automated order processing, and data synchronisation. For businesses without their own ERP solution, Order Cloud includes a built-in stock control system, providing an end-to-end solution to manage inventory and orders efficiently.s.

Automated Order Management and Cost Savings

By automating the order process, businesses reduce manual input, minimising human error and administrative overhead. The platform’s ability to process orders 24/7 maximises sales opportunities and significantly enhances customer satisfaction.

Sales Reports

Order Cloud generates detailed sales reports, providing businesses with actionable insights into their sales performance, product trends, and customer behaviour. These reports help optimise decision-making and improve operational efficiencyations.

Invoice Integration

The platform seamlessly integrates with invoicing systems, automating the invoicing process and ensuring timely, accurate billing. This reduces manual work and helps maintain smooth financial operations, improving cash flow management.

OUR SOLUTION

Cloud-Based Platform and Mobile App

To address these challenges, we developed an integrated mobile application and back-office platform with the following high-level features

Amazon-Level Ordering Experience

Order Cloud delivers a consumer-level, Amazon-like experience, offering customers an intuitive and user-friendly platform for placing orders. Whether on desktop or mobile, the seamless interface ensures a frictionless purchasing journey.

24/7 Ordering with Mobile Access

Customers can place orders anytime, anywhere through a dedicated mobile app. This mobile-friendly solution, combined with a customisable ordering portal, allows businesses to offer their clients unparalleled convenience.

Concierge-Style Onboarding and Support:

Order Cloud includes a personalised onboarding service, ensuring a smooth setup and full integration with business systems. Ongoing support is provided to continuously optimise the platform and help businesses stay competitive in a fast-evolving market.

Sustainability-Focused

Order Cloud is hosted on eco-friendly green servers, aligning with the growing demand for sustainability in technology and business operations.

Core Features

  • 24/7 Ordering Capability: Customers can order at any time, increasing sales and accessibility.
  • Amazon-Level Experience: Provides a seamless B2B experience similar to leading consumer platforms.
  • AI-Powered Upselling: Smart product recommendations enhance project planning and increase sales.
  • Customisable Portal: Businesses can easily update offers and promotions through the CMS without needing technical expertise
  • Seamless ERP Integration: Full integration with existing systems to optimise workflows and reduce manual work.
  • Cost-Effective Subscription Model: No capital expenditure required, with fixed monthly pricing.
  • Eco-Friendly Hosting: Order Cloud is hosted on green servers, promoting sustainable business practices.

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