PPR

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PPR UK, a leading employment agency, required a digital solution to streamline their operations for managing shifts, bookings, and compliance for locums. They needed a comprehensive system that included both a back-office portal for their consultants and a mobile app for locums. The aim was to ensure efficient communication, reduce administrative overhead, and improve the overall user experience for both consultants and locums.

Our team developed a tailored back-office platform and a mobile app to address these needs. The back-office platform allows consultants to import and manage shifts, handle locum bookings, and ensure compliance through a robust CRM system. The mobile app provides locums with the ability to browse and apply for shifts, manage bookings, and maintain compliance documentation. This integrated solution enhances the agency’s ability to manage high volumes of shifts while ensuring compliance and improving the convenience for both consultants and locums.

THE PROBLEM

Managing thousands of vacancies from large pharmacy chains and opticians while ensuring timely communication with locums was a significant challenge. Consultants were overwhelmed by the manual task of organising shifts by region, and locums lacked a streamlined way to view and book relevant shifts instantly through a professional app.

Complex Vacancy Processing

The agency received thousands of vacancies from large pharmacy chains like Well and Specsavers in various spreadsheet formats. Previously, consultants had to manually organize these by region, which was time-consuming and prone to errors

Locum Convenience

Locums lacked a professional app that could notify them of relevant shifts within their radius, allowing them to view and book shifts instantly

Manual Shift Management

Consultants relied on manual processes to manage and assign shifts, leading to inefficiencies and increased administrative workload

Disparate Systems

Using multiple systems for different tasks caused data fragmentation, complicating compliance management and reporting

The client had previously engaged with another development company, but the project failed to meet their expectations. As a result, they approached us to start from fresh, trusting us to deliver the robust solution they needed.

OUR SOLUTONS

Back-office Platform Development

To address these challenges, we developed an integrated mobile application and back-office platform with the following high-level features

Automated Vacancy Importers

Developed automated importers to process thousands of vacancies from large pharmacy chains like Well and Specsavers, handling multiple spreadsheet formats and organizing them by region.

Secure Authentication

Implemented secure, token-based user authentication to protect sensitive data.

Shift Management Dashboard

Provided a comprehensive dashboard for consultants to view, manage, and approve shifts in real-time.

CRM for Locums and Clients

Enabled the management of locum and client profiles, with features to track compliance, document uploads, and shift histories.

Reporting and Analytics

Integrated tools for generating reports and analyzing data, ensuring compliance with industry standards and simplifying the reporting process.

OUR SOLUTIONS

Mobile App Development

To address these challenges, we developed an integrated mobile application and back-office platform with the following high-level features

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Locum View

Enabled locums to browse available shifts that match their preferences and apply directly from the app.

Automated Notifications

Provided real-time notifications for shifts within the locum’s preferred radius, allowing them to act quickly on new opportunities.

Shift Management

Allowed locums to view their past and upcoming bookings in a calendar or list view, with options to cancel or modify bookings directly from the app.

Profile and Compliance Management

Gave locums the ability to update their profiles, manage compliance documents, and set preferences for shift types and locations.

PPR